A clear, no-stress guide to ordering SecurePaks: current deadlines, spending limits, and step-by-step tips to support your loved one safely and fast.


What is Access Securepak?

Access Securepak is a package program that lets family and friends send
facility-approved items—like snacks, hygiene, and seasonal bundles—directly to an incarcerated person.
Programs are set up by each facility or state agency and may run quarterly, monthly, or weekly depending on local rules.

  • Facility-approved items only
  • Online ordering with limits enforced
  • Transparent, correctional-friendly packaging

2025 Ordering Deadlines

Many programs operate on fixed windows with a hard order cutoff date each cycle. Check your facility’s page before you pay and plan ahead—cutoffs often fall near the end of the month or quarter.

Heads-up: If you miss the cutoff, your order may roll to the next cycle or be rejected per local rules.
  • Quarterly programs: one or more submission windows per quarter
  • Holiday menus: special seasonal offerings when enabled by the facility

Spending Limits & Frequency

Most facilities cap total spend per order and limit how often you can place orders
(e.g., one package per quarter or one package per week). Limits vary by location and custody level.

  • Per-order cap: Common ranges fall between $80–$125
  • Frequency: Weekly, monthly, or quarterly—set by the facility
  • Auto-checks: The system enforces quantity/weight and eligibility rules

If your loved one transfers or becomes temporarily ineligible, the order may be held, modified, or cancelled per policy.

Approved Items & Packaging

Items are curated with security in mind—think clear, tamper-evident or flexible packaging and
pre-approved SKUs. Expect snacks, beverages, hygiene, stationery, and occasional seasonal bundles.

  • Correctional-friendly packaging
  • SKU and weight limits enforced
  • Seasonal & holiday menus when enabled

How to Order (Step by Step)

  1. Find your facility program: Use the official catalog site and select the correct state/facility.
  2. Check the window: Confirm the current ordering cycle and cutoff date.
  3. Build your cart: Stick to allowed categories; watch the running total and weight.
  4. Enter recipient info: Inmate number and exact name format are critical.
  5. Pay securely: Complete checkout; save your confirmation number.
Pro Tip: If you also need to send money to inmate for phone/tablet use, do it separately through the facility’s approved deposit portal to avoid confusion between commissary funds and package orders.

Order Tracking & Support

After checkout, you’ll receive a confirmation. You can track status by confirmation number or the recipient’s ID.
Delivery timing depends on facility schedules and security processing.

  • Track: Confirmation # or Inmate #
  • Delivery: Batched by facility schedules
  • Help: Phone, email, and live chat during business hours

Pro Tips to Avoid Rejections

  • Always verify the exact facility and current eligibility.
  • Stay under spend/weight limits and avoid duplicate SKUs in the same cycle.
  • Match the name/ID format exactly as the facility lists it.
  • Order before the cutoff date to avoid delays.
  • Do not mix money deposits with package orders—process them separately.

Quick FAQ

Are SecurePaks the same as commissary?

They’re related but not identical. SecurePaks are pre-approved shipments; commissary is in-facility purchasing using deposited funds.

Why was my order adjusted?

Facilities can remove items that exceed limits, are out of stock, or conflict with current restrictions.

How long does delivery take?

It varies by facility schedule and security processing. Expect batching and inspection prior to distribution.

Official Resources

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