Effective Date: 10/02/2020
Last Updated: 10/02/2025
Welcome to Correctional Network, operated by Voice America (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, directories, and related features (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
1. Purpose of Services
Correctional Network is an online directory platform that connects users with third-party service providers related to correctional facilities. These include, but are not limited to:
Commissary deposit services
Inmate phone and messaging services
Visitation information
Legal assistance directories
Other correctional facility resources
We are not a correctional facility, government agency, or direct service provider. All third-party services are independent entities and are solely responsible for their offerings.
2. Eligibility
By using our Services, you represent and warrant that you:
Are at least 18 years of age.
Have the legal capacity to enter into these Terms.
Will use the Services in compliance with all applicable laws and regulations.
3. Account Registration
Some features may require you to create an account. You agree to:
Provide accurate, current, and complete information during registration.
Keep your login credentials confidential and secure.
Notify us immediately if you suspect unauthorized use of your account.
We are not responsible for any unauthorized access to your account due to your failure to safeguard your credentials.
4. Directory Listings and Third-Party Services
Our directory includes links and information about independent third-party service providers.
You acknowledge and agree that:
We do not own, operate, or control these third-party providers.
We do not guarantee the quality, safety, legality, or availability of any services offered by these third parties.
Any transactions or communications with third-party providers are solely between you and that provider.
We strongly encourage you to review the terms, policies, and reputation of any third-party provider before engaging with their services.
5. Payments and Fees
Certain Services may require a one-time fee or subscription payment.
By making a payment, you agree that:
Fees are clearly disclosed before purchase.
Payments are non-refundable, unless otherwise stated.
It is your responsibility to ensure payment information is accurate and authorized.
If a payment is declined, you must contact your bank or card issuer to approve the transaction.
6. Prohibited Conduct
You agree not to engage in the following activities:
Misusing our Services for illegal purposes.
Attempting to disrupt or compromise the security of our platform.
Copying, scraping, or redistributing our directory data without permission.
Impersonating another person or entity.
Providing false or misleading information.
Violation of these rules may result in suspension or permanent termination of access.
7. Intellectual Property
All content on the Correctional Network website—including text, graphics, logos, and database structures—is the intellectual property of Voice America or its licensors.
You may not copy, distribute, or create derivative works without prior written consent, except for personal, non-commercial use.
8. Disclaimer of Warranties
Our Services are provided on an “as-is” and “as-available” basis.
We make no warranties, express or implied, including but not limited to:
The accuracy or completeness of directory information.
The reliability of third-party services or providers.
Uninterrupted, error-free access to our platform.
Your use of our Services is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Voice America shall not be liable for:
Any direct, indirect, incidental, or consequential damages arising from your use of our Services.
Any disputes or issues between you and third-party providers.
Unauthorized access to or alteration of your data.
If you are dissatisfied with our Services, your sole remedy is to stop using them.
10. Indemnification
You agree to defend, indemnify, and hold harmless Voice America, its affiliates, and employees from any claims, damages, or expenses arising from:
Your use or misuse of the Services.
Your violation of these Terms.
Your interactions with third-party providers.
11. Modifications to the Terms
We may update these Terms at any time.
Changes will be effective immediately upon posting on our website. Your continued use of the Services constitutes acceptance of the updated Terms.
12. Termination
We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for:
Violations of these Terms.
Any activity that could harm our platform or other users.
13. Governing Law
These Terms are governed by and construed under the laws of the State of [Insert State], without regard to its conflict of law principles.
Any disputes shall be resolved in the courts located within Unites States of America
14. Contact Information
For questions or concerns about these Terms, please contact us:
Voice America
Email: support@voiceamericas.com