SmartInmate 2025: Digital Messaging, Video Visits & Secure Mail

📍 Overview

SmartInmate is a platform developed by Smart Communications designed to provide correctional facilities
with secure, integrated services for inmate communications and management.
Families and friends can use SmartInmate to stay connected with loved ones through digital messaging,
video visitation, and even electronic mail delivery.

With facilities across the United States increasingly adopting digital communication solutions,
SmartInmate plays a critical role in improving transparency, reducing contraband, and creating a safer environment
for both inmates and correctional staff.

📱 SmartInmate Services

The SmartInmate platform offers a variety of services aimed at streamlining communication and access to facility resources:

• Messaging: Secure electronic messaging between inmates and approved contacts.
• Video Visitation (SmartVisit™): Remote or on-site video visit scheduling and management.
• MailGuard™ Digital Mail: Scanning and secure delivery of incoming postal mail to inmates electronically.
• SmartEvo™ Telephone Service: Phone call solutions integrated into facility systems.
• Photo Delivery: Approved images can be shared digitally through the platform.
• Tablets & Kiosks: Inmate access to entertainment, educational tools, and facility forms via SmartTablet and SmartKiosk devices.

These services are tailored to meet each facility’s needs, promoting secure and efficient communication options for inmates and their families.

🗓️ Recent Updates

In 2025, SmartInmate has continued to refine its services and expand to new jurisdictions.
Some key updates include:

• Updated Terms of Service (December 7, 2023) and Privacy Policy (November 8, 2023).
• Improved integration of messaging and visitation within the SmartTablet ecosystem.
• Expansion of MailGuard™ in several states to reduce contraband risks.
• Free installation model for facilities, with no up-front costs to correctional departments.

These updates emphasize the platform’s commitment to providing a seamless experience for both facilities and families.

🏢 Facility Adoption

SmartInmate continues to grow its footprint across the United States. Recent examples include:

• Washoe County, Nevada: Offering video visitation, messaging, and mail processing through SmartInmate.
• Collier County, Florida: Integration of SmartInmate for video visitation and inmate communication.
• Columbia County, Georgia: Announced updates to inmate communication systems, reflecting SmartInmate’s growth.

The adoption of SmartInmate indicates a broader shift toward secure, paperless communication methods in correctional systems nationwide.

👥 Benefits for Families

For families and friends of incarcerated individuals, SmartInmate provides:

• Convenient online access to communicate securely with loved ones.
• Reduced risk of lost or delayed mail through electronic delivery.
• Flexible scheduling for video visitation, including remote options.
• Integrated services for messaging, photos, and deposits in one portal.

By centralizing these services, SmartInmate helps reduce stress and provides peace of mind for families navigating the correctional system.

🔗 Additional Resources

• SmartInmate Official Website
• Smart Communications: Kiosks & Tablets
• Inmate Records Search